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Overview

Herbanica.co (“we”, “us”, “our”) is owned and operated by Swastik Internationals. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

a) Personal Information

When you use our website, we may collect the following details:

  • Name
  • Phone number
  • Email address
  • Shipping & billing address
  • Payment details (processed securely via third-party gateways)

b) Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited and browsing behavior

2. How We Use Your Information

  • We use the collected information to:
  • Process and fulfill your orders
  • Communicate order updates and customer support
  • Improve our website and user experience
  • Send promotional offers, updates, or newsletters (only if opted in)
  • Prevent fraud and ensure security

3. Sharing of Information

We do not sell or trade your personal information. However, we may share your data with:

  • Trusted logistics partners for delivery
  • Payment gateway providers for secure transactions
  • Service providers assisting in website operations

All third parties are required to keep your information secure and confidential.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Understand website traffic and usage
  • Remember your preferences

You can choose to disable cookies through your browser settings, though it may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access or review your personal data
  • Request correction of inaccurate information
  • Opt-out of marketing communications
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at info@herbanica.co.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are advised to review their policies separately.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us: